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Do you issue sick notes via telehealth?
Yes, if clinically indicated after a proper assessment. Some employers may ask for in‑person follow‑up; your note will specify it was a telehealth consult with an HPCSA‑registered doctor.
How do prescriptions work online?
We issue a signed script and can send it to your pharmacy. Some pharmacies require the original — we can arrange collection or courier.
Can I use medical aid?
You’ll receive an invoice/statement to submit. Coverage varies.
Are my details private?
Yes. We follow POPIA and store records securely. We only share info with your consent or where required by law.
Can children be seen online?
Yes, with a parent/guardian present. For infants or if a physical exam is needed, we may ask you to come in.